Solutions to Fix Alexa Echo Dot Registration Failure Error 10:2:12:3:1

 

  Have you ever got an error message while registering Alexa Echo Dot “10:2:12:3:1”? The Amazon Alexa Echo Registration Failure 10:2:12:3:1 has occured when you register the Echo device. The Echo Dot registration failure error has been caused due to various reasons.

The Alexa Error 10:2:12:3:1 error has been encountered in different situations. Before solving the Alexa error 10:2:12:3:1, first, you need to know why you getting the Alexa Echo registration failure Error 10:2:12:3:1 on the device.

Why you get Echo Registration Failure Error Message 10:2:12:3:1

The Echo registration failure error messages that you could get on your screen are:

• Alexa Echo Registration Failure Error
• Alexa Echo 10:2:12:3:1

You may get this error in these some situations:

• When you set up and register the Echo device
• You may get this error in Alexa App after Echo reset
• When Alexa disconnects from Wi-Fi, you may get this Echo registration failure error

Troubleshooting Echo Registration Failure Error 10:2:12:3:1

The Echo registration failure error could be occured at your end or the device end. We provide the steps to fix the Echo Registration Failure Error 10:2:12:3:1.

You have to face the Amazon Echo Registration Error in both cases.

• When you buy a new Echo Device
• When you buy a refurbished or gifted Echo Device.

1. Fix Echo Failure Error 10:2:12:3:1 — For Brand New Device

When you bought a new Echo Device then you get an Echo registration failure error, while registering on the device. It indicates that you are doing some wrong. Follow these steps to resolve the Amazon Echo registration failure error on a new device.

• Use the same email id for Echo registration that you used while buying the device.
• Do a Hard Reset Echo Device
• Restart Echo device, Alexa App, and router
• Uninstall & reinstall the Alexa app on your smartphone
• You get the registration error due to a server down issue from amazon’s end. After some time, try to register on the echo device again.

2. Fix Echo Registration Failure Error — For Gifted/Refurbished Device

If you receive an echo device as a gifted, then you face some trouble while registering on the echo device. Follow the steps to resolve the Amazon echo registration failure error.

• Contact the Previous owner of the device
• De-register the Echo device from his amazon account
• Hard Reset your echo device
• Now register the echo device in your amazon account

3. Update Echo Alexa App

If you are using an old device then you will get an echo registration failure error 10:2:12:3:1. Follow the steps to fix it.

• Firstly install the latest version of Echo Dot Alexa aPP
• After installation, open the Alexa App, under the settings section, click on echo device and then update the Alexa device software.

4. Get Help from Experts:

When you have done all these above steps, you can proceed with the Alexa Echo set up and you would no longer get any Amazon Echo errors. Contact Alexa helpline experts through Free live chat and get instant solutions for Alexa echo setup issues.